Privacy Policy asialive88 — Malaysian Player Data Protection

Asialive88 takes player privacy very seriously. We understand that when you register and play on our platform, you are entrusting us with your personal information — and that trust is something we do not take lightly.

This Privacy Policy explains in detail how asialive88 collects, processes, stores, protects, and in certain circumstances, shares the personal information of our players. It is designed to ensure full transparency and compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy applies to:

• All users who access the asialive88.ws website.
• All registered asialive88 members, including active players, inactive players, and those who have closed their accounts.
• All interactions through the asialive88 web platform, mobile app, Live Chat and customer support email.

If you do not agree with any part of this Privacy Policy, we encourage you to refrain from using asialive88's services and contact us for further information before making any decision.

Asialive88 only collects personal data that is strictly necessary to provide our services safely and effectively. The following are the categories of data we collect:

We do not collect sensitive data such as medical information, religious beliefs, or political views unless you voluntarily provide it in the context of responsible gaming.

Asialive88 only uses your personal data for lawful purposes that have been clearly stated. We will not use your data for any other purpose without first obtaining your consent.

• Account management — to create, verify, and maintain your player account at asialive88.
• Transaction processing — to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u and CIMB Clicks, as well as withdrawals to your account.
• Identity verification (KYC) — to verify that you meet the minimum age requirement of 18 years and to prevent identity fraud.
• Anti-money laundering (AML) — to fulfil legal obligations under Malaysia's Anti-Money Laundering Act.
• Customer support — to help you resolve any technical issues, enquiries, or complaints quickly and effectively.
• Experience personalisation — to personalise game recommendations, promotions and relevant content based on your interests, such as Malaysia Super League football, badminton, slots and live casino.
• Analytics and improvement — to analyse usage patterns in order to improve platform quality and the player experience.
• Marketing communications — to send promotional information, bonuses and platform updates (subject to your consent).
• Legal compliance — to comply with all applicable laws and regulations in Malaysia.

Asialive88 does not sell, rent, or trade players' personal data to any third party for marketing purposes. However, in certain limited situations, we may need to share your information with the following parties:

• Payment providers — such as Touch 'n Go eWallet, GrabPay, DuitNow and FPX service providers, to securely process your financial transactions.
• Game software providers — licensed slots, Live Casino, and roulette game providers require minimal data to enable gameplay functionality.
• Legal authorities — asialive88 will disclose data when required by a court, law enforcement agency, or legitimate regulatory body in Malaysia.
• Technical service partners — IT infrastructure, cybersecurity, and analytics service providers bound by strict confidentiality agreements.
• Business transfer — in the event of a merger, acquisition, or asset sale, player data may be transferred as part of the transaction with appropriate prior notice.

All third parties with whom we share data are required to uphold data protection standards equal to or higher than those of asialive88. We do not permit third parties to use your data for their own marketing purposes.

Asialive88 invests seriously in security infrastructure to ensure the personal data of Malaysian players is always protected. The security measures we have in place include:

• 256-bit SSL Encryption — all communications between your browser and asialive88's servers are encrypted using the latest TLS/SSL technology.
• Two-factor authentication (2FA) — an additional security layer that players can enable to protect their account.
• 24/7 Monitoring — a round-the-clock security monitoring system to detect and respond to any suspicious activity.
• Strict access controls — only authorised staff with a legitimate business need may access players' personal data.
• Secure data storage — data is stored in secure data centres with multiple layers of physical and digital controls.
• Regular security audits — security assessments and penetration testing are conducted regularly by independent third-party experts.

While we take all reasonable precautions, no security system is completely infallible. We encourage players to play their part in keeping their accounts safe by using strong passwords and never sharing their login credentials with anyone.

Asialive88 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

• Essential cookies — required for core platform functions such as login, session security, and transaction processing. These cookies cannot be disabled.
• Performance cookies — collects anonymous information about how players use our platform to help us improve our services.
• Functional cookies — remembers your preferences such as language (Bahasa Melayu), region (Malaysia), and display settings to deliver a more personalised experience.
• Marketing cookies — used to display relevant advertisements and promotions. You may opt out of these cookies at any time.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality and security of the asialive88 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as an asialive88 player have the following rights regarding your personal data:

• Right of Access — you have the right to obtain a copy of the personal data we hold about you.
• Right to Rectification — you have the right to request correction of any personal data that is inaccurate or incomplete.
• Right to Erasure — under certain circumstances, you have the right to request that your personal data be deleted from our systems.
• Right to Restrict Processing — you have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Object — you have the right to object to the processing of your personal data for direct marketing purposes.
• Right to Withdraw Consent — you may withdraw any consent given at any time without affecting the validity of prior processing.

To exercise any of the rights above, please contact us by email at support@asialive88.ws. We will respond within 30 business days of receiving your request.

Asialive88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law.

• Active account data — retained for as long as your account remains active and for 5 years after account closure.
• Financial transaction records — retained for 7 years in accordance with Malaysian financial and tax legislation.
• KYC and identity verification data — retained for 5 years after the business relationship ends, in line with AML requirements.
• Customer support communication logs — retained for 2 years from the date of last interaction.
• Cookie and analytics data — session data is deleted after 90 days; aggregated analytics data is retained for no more than 2 years.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with asialive88's internal procedures, which comply with the latest data security standards.

The asialive88 platform may contain links to third-party websites or services for players' convenience. The asialive88 Privacy Policy does not apply to those third-party websites.

We encourage you to read the Privacy Policy of every third-party website you visit before providing them with any personal information. asialive88 is not responsible for the privacy practices or content of third-party websites.

Asialive88 services are intended solely for individuals aged 18 years and above only. We do not knowingly collect or process personal data from children or individuals under the age of 18.

If we find that personal data belonging to a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account. If you believe your child has registered on our platform, please contact us immediately at support@asialive88.ws.

Asialive88 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any material amendments will be communicated to you via an in-platform notification or email at least 14 days before the amendment takes effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the asialive88 platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. The "Updated" date at the top of this page indicates when it was last revised.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact asialive88's Data Protection Officer:

• Email: support@asialive88.ws
• Live Chat: Available 24/7 via the chat icon on the asialive88 platform
• Response time: Within 3 business days for email; immediately via Live Chat

You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated. Further information is available on the official website of the Department of Personal Data Protection Malaysia.

We are committed to resolving all privacy-related enquiries and complaints fairly, transparently and within a reasonable timeframe. The trust of Malaysian players is at the heart of everything we do at asialive88.